Urgent requirement for Branch Operation Manager with Kotak Bank.
Jobs amp; Responsibilities: (Grade: Manager or Senior Manager)
Acting as the main custodian of the branch liaising with the main office to enhance operational activities of the branch, soliciting new business and managing existing clients
Working with all branch personnel to meet or exceed the annual sales target
Preparing and presenting a clear and persuasive sales presentation to customers
Representing the branch on meetings, taking care of escalated client concerns and reporting sales activities
Responsible for lead tracking, call log management, commission requests, expense reports, submission of proposals, job modeling and profit forecasting
Creating a warm, welcoming and friendly customer centric branch environment
Providing leadership to branch staff daily through one-on-one coaching, morning huddles and end of day meetings
Planning, organizing and coordinating daily sales, service and operations management processes
Handling the entire banking operations amp; day-to-day functions viz. monitoring accounts, reports, deliverable and process workflows, cash counter
Managing the overall functioning of process, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level
Preparing amp; presenting various weekly/monthly MIS reports pertaining to process and productivity
Location: Mumbai (Interview schedule on 04th March 2015)
Salary max offered upto 7.50 - 8 Lacs
If you are interested, kindly mail me your updated resume at people2qc@gmail.com or call me @ 022-40697704.
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Thanks amp; Regards,
Shrushti
Sr. HR Consultant
Quotient Consultancy
Tel : 022 - 40697704
people2qc@gmail.com
www.quotientconsultancy.com
